DeshOn Privacy Policy

Last updated: October 19, 2026

This Privacy Policy explains how DeshOn collects, uses, stores, and shares information through the DeshOn mobile application, website, and related services.

1. Information We May Collect

• Name, email address, phone number, profile information, and account identifiers.
• Profile photos and other images you choose to upload.
• Location information, including precise device location when you grant permission, when you use nearby services, provider discovery, hotel, or profile location features.
• Booking, order, service request, provider application, hotel booking, and Live Work information.
• Matrimony profile information, interests, preferences, and messages that you choose to provide.
• Chat and communication data needed to provide messaging features.
• For Shop Reward Campaigns: campaign and Reward Card identifiers, card status and source, eligible Shop order ID and product subtotal, and information needed to contact a selected winner or deliver a prize.
• App usage, crash, diagnostic, and technical information used to maintain and improve the app.

2. How We Use Information

• Create and manage user accounts and provide DeshOn features.
• Connect customers with service providers or sellers and process bookings, orders, notifications, and support requests.
• Check Reward Campaign eligibility; create and manage Reward Cards; conduct campaign draws; contact selected winners; and arrange prize delivery.
• Maintain safety, prevent abuse, investigate misuse, and enforce platform rules.
• Improve reliability, performance, and user experience.

3. Service Providers and Firebase

DeshOn uses third-party infrastructure and service providers, including Google Firebase, for authentication, database and file storage, notifications, crash reporting, and related app operations. These providers may process information on DeshOn’s behalf to provide those services and are also subject to their applicable terms and privacy practices.

4. Payments, Orders, and Reward Campaigns

DeshOn may record transaction status, order ID, product subtotal, commission, settlement, booking, or other order information needed to operate the platform. For services that use cash or direct settlement between users and providers, DeshOn does not receive or store the cash itself.

For a Reward Campaign, we use the minimum account, card, and eligible order information needed to verify entries, administer the campaign, select winners under the campaign rules, contact winners, and deliver the stated prize. Authorized DeshOn administrators may access campaign records for these tasks. If prize delivery requires another service provider, we may share the winner’s necessary contact or delivery details with that provider.

বাংলা সারাংশ: Reward Campaign পরিচালনা, যোগ্যতা যাচাই, কার্ড/entry পরিচালনা, বিজয়ীর সঙ্গে যোগাযোগ ও উপহার পৌঁছে দিতে প্রয়োজনীয় account, Reward Card এবং যোগ্য Shop order-এর তথ্য ব্যবহার করা হয়। উপহার পৌঁছাতে দরকার হলে বিজয়ীর প্রয়োজনীয় যোগাযোগ বা delivery তথ্য service provider-কে দেওয়া হতে পারে।

5. Matrimony and User-Generated Content

Matrimony profiles and user-generated content may be visible to other eligible users according to the app’s settings and approval rules. Users should avoid sharing sensitive personal information that is not necessary for using the service.

6. Data Sharing

We do not sell personal information. Information may be shared only as necessary to provide a requested service or prize, operate DeshOn with service providers, comply with legal obligations, resolve disputes, or protect users and the platform. We do not publish a participant’s private account or order details as a campaign result.

7. Data Retention

We retain information only for as long as reasonably necessary to provide services, administer campaigns, maintain platform records, resolve disputes, enforce agreements, meet legal obligations, and protect against fraud or abuse. Retention periods vary by data type. If an account is deleted, limited order or campaign records may remain where needed for these purposes; where appropriate, personal identifiers will be removed or separated from retained records.

8. Account and Data Deletion

Users can request account deletion through the DeshOn app or by contacting shakhawat.yehoo@gmail.com. We delete or anonymize associated personal data as applicable, except for limited records that must be retained for legal, security, fraud-prevention, dispute-resolution, or transaction-recordkeeping purposes.

See Delete Account for the available request methods.

9. Security

We use reasonable technical and organizational measures to protect user information, including secure transmission where supported. However, no internet-based service can guarantee absolute security.

10. Children’s Privacy

DeshOn’s Matrimony feature is intended for adults aged 18 or older. Users must comply with age requirements shown in the app. We do not knowingly permit minors to use adult-only Matrimony features.

11. Changes to This Privacy Policy

We may update this Privacy Policy when DeshOn features, legal requirements, or data practices change. The updated date at the top of this page shows when the policy was last revised.

12. Contact Us

If you have questions, privacy requests, or account-deletion requests, contact:
Email: shakhawat.yehoo@gmail.com